Strategic level transformational leader and executive leading organisations through business growth and organisational transformation, change and development.
Ability to lead large teams and projects across over 25 strategic projects delivering on business sales and service development, market entry, distribution and supply chain design and build, marketing and management.
Contact Centre and Distribution Channel expert who has been involved in the design, build and management of 10 Contact Centres, several Branch and agency Networks.
Professional collaborator who encourages the building of partnerships to realise organisational goals, adept at working with clients, colleagues and partners to drive new concepts.
Strong commercial acumen and market knowledge, covering mergers and acquisitions, consolidations, restructures and strategic orientation and capability frameworks in addition to developing new sales, service and distribution channels for various industries and markets.
Confident decision maker, basing decisions on both quantitative and qualitative data, ensuring minimisation of risk and disruption as well as maximisation of revenue growth and performance improvements.